ColdBet Terms and Conditions

Welcome to ColdBet Casino. These Terms and Conditions govern your use of our website, mobile applications, and all services we provide. By creating an account and using our platform, you accept these terms in full. At ColdBet, we operate under a licence issued by the Curaçao Gaming Authority (CGA), licence number OGL/2024/296/1093, and we are committed to providing a fair, secure, and transparent gaming environment for all our players.

About Our Company

Our casino is owned and operated by Game2Net B.V., a company registered in Curaçao under number 163111, with its registered address at Abraham Mendez Chumaceiro Boulevard 03, Willemstad. Payment processing is handled by our wholly-owned subsidiary, Megabond LTD, registered in Cyprus under HE 444355. We at ColdBet are dedicated to responsible operation and full compliance with our licensing obligations.

Eligibility and Account Registration

Before you complete the ColdBet register process, you must confirm that you are at least 18 years old, or the legal gambling age in your jurisdiction, whichever is higher. We require accurate personal information during registration, and you agree to keep your account details up to date. Our ColdBet login system allows one account per person, household, and IP address — duplicate accounts will be closed and any associated funds may be forfeited.

• We verify your identity through our KYC procedures before processing any ColdBet withdrawal
• You must not create an account if you reside in a restricted jurisdiction
• We reserve the right to request additional documentation at any stage

Restricted Territories

Our services are not available to residents of Australia, Curaçao, France, the Netherlands, Spain, the United States and its dependencies, the United Kingdom, Aruba, Bonaire, or Saba. We also note that access from Cyprus may be unlawful under local regulations. It is your responsibility to ensure that using ColdBet Casino is legal in your country of residence.

Using the ColdBet Platform

We provide access to our services through desktop, mobile browser, and our dedicated ColdBet app for iOS and Android. Whether you use the ColdBet casino app or play via your browser, the same account, balance, and game history apply across all platforms. Our library includes over 8,000 games, featuring more than 6,000 slots and 600+ live casino titles from over 180 software providers.

Deposits and Withdrawals

We accept deposits via Visa, Mastercard, Skrill, Neteller, UPI, bKash, Nagad, and a wide range of cryptocurrencies including Bitcoin, Ethereum, and Tether. The minimum ColdBet deposit is €1, rising to €10 where a welcome bonus is claimed. We do not accept cash or cheque deposits, and a service charge applies to Bitcoin transactions. When you request a ColdBet withdrawal, funds are generally returned using the same method as your original deposit, and we may split withdrawals proportionately across multiple payment methods used.

• Withdrawal limits: €10,000 daily, €30,000 weekly, €100,000 monthly
• Your total stakes must equal your deposits at odds of 1.1 or higher before cashout
• We process KYC checks within 72 hours of receiving documents, though video verification may take up to 14 working days
• Our standard cashout time is up to 7 business days depending on the payment method

Bonuses and Promotions

At ColdBet, we offer a Casino Welcome Package worth up to €1,500 plus 150 free spins, spread across your first four deposits. Our ColdBet bonus terms require wagering of 35 times the bonus amount within 7 days of activation, with a maximum bet of €5 during the wagering period. Free spins are credited only once the cash bonus has been fully wagered, and each subsequent bonus unlocks only after the previous one is cleared.

We also run a Reload Casino bonus every Sunday, weekly cashback through our 8-level loyalty programme, and periodic promotions such as Aviator freespins-day and seasonal tournaments with prize pools reaching €4,000,000. Every ColdBet casino bonus is subject to specific terms published on our promotions page, including game contribution rates and exclusions. Note that ColdGames bets count double towards wagering requirements, while certain games such as Crash, Roulette variants, and Minesweeper are excluded entirely from bonus wagering.

If you are searching for a ColdBet no deposit bonus, we periodically offer free spin promotions, such as 60 free spins on Era of Jinlong, available to eligible new players. Any ColdBet promo code or ColdBet bonus code we issue must be entered correctly before the associated offer can be activated, and misuse of promotional codes may result in forfeiture of winnings.

Our Loyalty Programme

We reward consistent play through our 8-level loyalty programme, beginning at Copper and advancing through Experience Points earned on wagers. Our cashback ranges from 5% to 11% on net losses, paid without wagering requirements within 1 to 7 days depending on your level. This programme is not available for cryptocurrency accounts, and our top-tier VIP status includes rakeback and dedicated support.

Responsible Conduct and Account Security

You are solely responsible for maintaining the confidentiality of your ColdBet casino login credentials. We encourage you to use a strong password and never share your account access with third parties. If you suspect unauthorised use of your account, contact our security team immediately at [email protected].

• You agree not to use bots, automated scripts, or exploit software errors
• We reserve the right to void winnings obtained through fraudulent activity
• We may suspend or close accounts suspected of breaching these terms

Limitation of Liability

We strive to keep our platform operational at all times, but we do not guarantee uninterrupted access to our games, sports betting markets, or live casino features. We are not liable for losses arising from technical failures, internet connectivity issues, or events beyond our reasonable control. Our liability, where accepted, is limited to the amount held in your account balance at the relevant time.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. Continued use of ColdBet Casino following any amendment constitutes your acceptance of the revised terms. We recommend reviewing this page regularly to stay informed of any updates.

Contact Us

If you have questions regarding these terms, our support team is available 24/7 via live chat, email, and Telegram. You can reach us at [email protected] for general enquiries, [email protected] for complaints, or [email protected] regarding blocked accounts. We at ColdBet value your trust and are here to assist with any concerns about deposits, withdrawals, or gameplay.